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PCM can be used in every aspect of life, with every person with whom you interact – clients, customers and prospects, business partners, vendors, service providers, regulators, recruits, subordinates, supervisors and other colleagues, as well as family and friends.

At the core of PCM training is learning to identify another person's dominant personality type, primarily through the language that he or she uses, and the unique communication styles, psychological needs, behaviors and other characteristics of each of the six personality types. With this knowledge, PCM can be used:

  • to engender a feeling of connection and rapport in others, making them more inclined to see you in a positive light;
  • to identify the most effective style of communicating with someone – the specific words, tones, gestures, postures and facial expressions that are most likely to result in a productive interaction;
  • to ascertain a person’s primary motivations and to use that knowledge to predict and influence his or her actions and decisions;
  • to understand the genesis of distress and how to avoid situations and behaviors that are likely to lead to it;
  • to recognize the speech patterns and behaviors that signal impending distress;
  • to predict and identify a person's distress behaviors; and
  • to implement targeted distress intervention tactics.

In short, PCM can be used to make every personal interaction more effective and productive.

Exaudian Consulting provides a variety of PCM training seminars of varying duration, covering some or all of these topics and targeted to specific skill sets, professions, personal situations and/or goals.  These seminars include a mixture of lecture, group discussion, exercises and, in some cases, video clips.  All seminar participants take the Personality Pattern Inventory and gain a deep understanding of their own personality structure and behaviors. For a listing of the seminars we provide, other than those designed for attorneys, please see "PCM Seminars."

In addition to its seminars, Exaudian Consulting provides consulting and services, which are described under “Consulting and Coaching.”

Please contact us to find out more about our seminars and which of them would best meet your needs.


EXAUDIAN CONSULTING, INC.   |   874 GREEEN BAY ROAD, SUITE 350   |   WINNETKA, IL 60093   |   T  847.446.2988   |   F  847.256.9756   |   INFO@EXAUDIAN.COM

Exaudian Consulting, Inc. is a licensed and certified independent distributor of the Process Communication Model® and all materials related thereto, which are the proprietary rights of Kahler Communications, Inc.
The Kahler Communications name is used by express permission and this person, entity, or firm is otherwise not associated with, owned, in whole or part, or controlled or managed by Kahler Communications, Inc.
“PCM” and “Process Communication Model” are registered trademarks of Taibi Kahler Associates, Inc.
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